When the US financial meltdown hit in 2008, everyone was asking the same
questions: “How deep will it be? How long will it last?” The markets were in
freefall and many governments around the world appeared to be sticking
their heads in the sand hoping that the oncoming storm would just "blow over."
The truth is, our political and business leaders were staring the mother of all
financial storms in the face minus a raincoat and some goggles. World
economies toppled like a pack of cards. We watched on in horror and disbelief
as se ven trillion dollars of market value in the real economy simply evaporated.
"How on earth did this happen?" we asked.
For as long as most of us can remember, world economies have been
characterized by two predictable phases: six or seven years of prosperity and
around a year or so of ‘market correction.’ Our leaders have been playing by a
rulebook that is moth eaten and long out-of-date. Consequently, we’ve all been
sleepwalking into a "New Age of Turbulence" for the last five years. What does
that mean? Imagine you could measure the health of the economy on an EKG
heart monitor and you get the picture loud and clear.
New technologies, customer empowerment, hyper-competition, the rise of
emerging superpowers like Brazil, Russia, India and China (BRIC), and the
environment ha ve all simultaneously converged. Add all this to the new level of
interlocking fragility created by technology and globalization and a new,
un-chartered economic landscape reveals itself.
Smart companies are increasing their emphasis on quality, service, speed, and
customisation as value differentiators. They are strengthening their brand.
They are building strong working relationships between marketing, the sales
\force, the new product developers, and the business strategy team. They are
providing excellent service to their customers, suppliers and distributors so
that the company and its partners outperform their competitors.
Come to this seminar where I will share with you the latest ideas on strategic
and tactical marketing and how these ideas will equip you and your partners to
deal with the "New World Order", to manage risk and uncertainty and exploit
turbulence for the opportunity it really is and most importantly to win and
dominate your chosen markets.
Philip Kotler